The fine print, in plain language.

01Overview & acceptance

These Terms of Service ("Terms") form a binding agreement between you and MontariPay Limited, a company incorporated in Nigeria (RC 7849221) with its registered office at 14B Ozumba Mbadiwe Avenue, Victoria Island, Lagos. By creating an account, taking a loan, or otherwise using the MontariPay service, you accept these Terms in full.

If you are accepting on behalf of an employer, fleet operator or co-operative, you confirm you have authority to bind that organisation, and references to "you" include both you personally and that organisation.

02Definitions

Wherever we use a capitalised term in these Terms, it has the meaning set out below.

03Eligibility & onboarding

To be eligible for a MontariPay loan, you must:

• Be at least 21 years old and resident in Nigeria;
• Hold a valid Bank Verification Number (BVN) and a verifiable National Identification Number (NIN);
• Be the registered owner of the Vehicle, or hold a written authorisation from the owner to seek financing for repairs;
• Hold a Nigerian bank account in your name with at least three months of statement history;
• Not currently be subject to bankruptcy proceedings or have unresolved defaults on regulated credit.

You authorise us to verify the information you provide with the Central Bank of Nigeria, the National Identity Management Commission, licensed credit bureaux, and other lawful sources. Providing false information voids your application and may be reported as attempted fraud.

04The loan agreement

Each Loan is governed by a separate Loan Agreement generated when you accept an offer. The Loan Agreement sets out:

1. The principal amount, the all-in cost (interest plus fees), and the Annual Percentage Rate (APR);
2. The Repayment Plan, including the number, amount and due date of each instalment;
3. The Workshop nominated for Disbursement and the scope of work agreed;
4. The mandate authorising automated debit from your nominated bank account.

Loans are repayable over 1 to 6 months. Interest is fixed on the approved principal at the rate disclosed in your Loan Agreement. We do not charge prepayment penalties — you may settle early at any time.

05Repayment & late fees

Repayments are collected by direct debit from the bank account you nominate, in accordance with the Repayment Plan. You are responsible for ensuring sufficient funds are available on each due date.

Late and failed payments

If a scheduled debit fails or a payment is more than three calendar days late, we charge a late fee of 1% of the missed instalment, capped at ₦5,000 per occurrence. We will attempt to contact you by SMS, email and in-app message before applying any further charge.

Repeated default may result in:

• Reporting of the default to CRC, FirstCentral and CreditRegistry — Nigeria's licensed credit bureaux;
• Referral of the debt to a regulated recovery partner;
• The full outstanding balance becoming immediately due (acceleration), as set out in section 7.

06Workshops & disbursement

MontariPay disburses Loan funds directly to your nominated bank account so you can pay the Workshop you selected from our verified network. We do not hold or route funds through workshops.

You acknowledge that:

• The Workshop is an independent business; it is not our agent and we are not responsible for the quality, timeliness or warranty of its work;
• Any complaint about workmanship should be raised with the Workshop in the first instance, and may be escalated to MontariPay's mediation desk if unresolved;
• If the agreed scope of work changes, you must notify us; we may decline to fund variations.

07Default & remedies

You will be in default if any of the following occurs:

• You miss three or more consecutive scheduled instalments;
• You provided materially false information in your application;
• You attempt to revoke the direct-debit mandate without our written consent;
• You become subject to bankruptcy or insolvency proceedings.

On default, we may declare the entire outstanding balance immediately due, suspend your access to new lending, and pursue lawful recovery — including, where applicable, the right to register a charge against the Vehicle under the Secured Transactions in Movable Assets Act, 2017.

08Acceptable use

You agree not to use MontariPay to launder funds, finance unlawful activity, or obtain credit for any vehicle that is not registered in your name or is the subject of theft or seizure. You will not impersonate another person, share your login credentials, or attempt to interfere with the integrity of the service.

09Liability & disclaimers

To the maximum extent permitted by law, MontariPay's total liability to you under or in connection with these Terms is limited to the total fees and interest you have paid us in the twelve months preceding the event giving rise to the claim. Nothing in these Terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

10Disputes & governing law

If you have a complaint, please contact our customer-care team first — most issues are resolved within 48 hours. If we cannot agree, the dispute will be referred to mediation under the Lagos Multi-Door Courthouse rules. Failing settlement, the courts of Lagos State have exclusive jurisdiction. These Terms are governed by the laws of the Federal Republic of Nigeria.

11Changes to these terms

We may update these Terms from time to time. Where a change materially affects your rights or obligations, we will notify you at least 30 days in advance by email and in-app message. Continuing to use the service after the effective date constitutes acceptance.