Operations Coordinator

About the role

This is a high-trust, high-context role. You will be the person the rest of the team reaches for when something needs to happen this afternoon — visa letters, workshop-visit logistics, the office laptop that the new hire needs by Tuesday.

You are not the office manager — we don't want you running coffee runs. You are the person who makes sure the company moves with the rhythm we need.

What you'll do

• Run office and team logistics: travel, equipment, vendor management, internal events.
• Coordinate workshop visits with the partnerships team — calendars, transport, follow-ups.
• Own the disbursement-day operational checklist; flag anomalies before they become incidents.
• Keep the internal handbook and onboarding docs current.
• Be a second set of eyes on customer escalations during peak hours.

What we're looking for

• 2+ years in operations, executive support or office coordination at a fast-moving company.
• Strong written communication — your Slack messages and Notion docs will be read by the whole team.
• You finish what you start. Loose ends drive you a bit mad.
• Comfortable using modern tools: Slack, Notion, Linear, Google Workspace.

Bonus points

• Experience with a regulated business (audit trails, document retention).
• Familiarity with travel and visa logistics for Nigerian passport holders.

The team

Reports into Sade Diallo (Head of Operations). Works across the whole team; sits next to engineering on Tuesdays.

The hiring process

1. 01
   ApplicationA note to jobs@montaripay.com — your CV, what you'd do, what you want to learn.
2. 02
   Intro call30 minutes with the hiring manager. We talk about the role, you ask anything.
3. 03
   Take-home or pairingA small, paid task that mirrors something we actually shipped recently. Two-hour cap.
4. 04
   Onsite loopA 3-hour day at the V.I. office (or full-day on Zoom). You meet your future teammates.
5. 05
   OfferA written offer with comp, equity and start date — within 48 hours of the loop.